Effective date: 28th August 2026
These Terms and Conditions apply to the services provided by The Training Master, trading as WebsiteFort, of 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. USA (“WebsiteFort”, “we”, “us” or “our”).
1. Scope
WebsiteFort provides WordPress stability, security, performance, Cloudflare, caching, traffic-management and related technical consultancy services (“Services”). The specific Services, deliverables, timescales, fees and assumptions will be set out in a proposal, statement of work, quotation or email accepted by both parties (“Agreement”). If there is a conflict, the Agreement takes priority over these Terms.
2. Basis of agreement
An Agreement is formed when you accept our proposal in writing, approve a quotation, issue a purchase order accepted by us, or instruct us to begin work. These Terms apply to every Agreement unless we agree otherwise in writing. Your own purchasing terms do not apply unless we expressly accept them in writing.
3. Your responsibilities
You will provide accurate, complete and timely information, access and approvals; ensure that you have authority to give us access to relevant systems; maintain appropriate backups before changes are made; and nominate a person authorised to make decisions and approve work.
You remain responsible for your business, website content, legal compliance, customer communications and decisions about implementing our recommendations. Delays caused by missing access, information or approvals may affect delivery dates and may require a revised timescale or fee.
4. Fees and payment
Fees, VAT and payment terms are set out in the Agreement. Unless stated otherwise, fees are exclusive of VAT and expenses. We may require payment in advance, a deposit, or payment by milestones before work begins or continues. Invoices must be paid within 14 days of the invoice date.
If payment is overdue, we may suspend work, withhold deliverables or revoke access until all overdue sums are paid. You remain responsible for reasonable costs incurred in recovering overdue amounts.
5. Changes to scope
Any work outside the agreed scope, including additional investigation, implementation, meetings, emergency work or third-party coordination, requires a written change request or separate Agreement. We will explain the likely effect on fees and timescales before undertaking material additional work where reasonably practicable.
6. Delivery and technical recommendations
We will provide the Services with reasonable skill and care. Any delivery date is an estimate unless expressly stated otherwise in writing. Our recommendations are based on the information, access and systems available at the time. You are responsible for deciding whether to implement them.
7. No guarantee of uninterrupted service
WebsiteFort does not provide hosting, an insurance policy or a guarantee that your website will be continuously available, secure, error-free or immune from downtime, attacks, data loss or third-party failures. We may identify, reduce and help manage technical risks, but outcomes can be affected by hosting providers, Cloudflare, plugins, themes, WordPress core, external services, traffic volumes, malicious activity and factors outside our control.
8. Third-party services
Your website may depend on third-party providers, including hosting companies, domain registrars, Cloudflare, payment providers, plugin developers and software vendors. We are not responsible for their acts, omissions, outages, terms, pricing, security, data processing or product changes. You remain responsible for maintaining valid accounts, licences, subscriptions and backups.
9. Cancellation, rescheduling and termination
You may cancel or reschedule Services by giving written notice. For fixed-scope work, fees for work already completed, time reserved, non-refundable third-party costs and reasonable administration costs remain payable. Any refund or credit for unstarted work will be confirmed in writing.
For ongoing or retainer Services, either party may terminate by giving [30] days’ written notice, unless the Agreement states a different period. We may suspend or terminate Services immediately where you materially breach the Agreement, fail to pay, provide unlawful instructions, create a security risk, or misuse access we have provided.
10. Confidentiality and data protection
Each party will keep the other’s confidential information confidential and use it only to perform the Agreement, except where disclosure is required by law. Where we process personal data on your behalf, each party will comply with applicable data-protection law. You remain responsible for ensuring you have a lawful basis to give us access to personal data and systems. Our handling of personal information is described in our Privacy Policy.
11. Intellectual property
Each party retains ownership of its pre-existing intellectual property. Once all fees due for the relevant Services have been paid, you may use deliverables created specifically for you for your own internal business purposes. Unless agreed otherwise in writing, WebsiteFort retains ownership of its methods, templates, know-how, tools, scripts and reusable materials.
12. Limitation of liability
Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded. Subject to that, WebsiteFort’s total liability arising from an Agreement, whether in contract, negligence or otherwise, is limited to the fees paid by you for the Services giving rise to the claim during the [12 months / relevant project] preceding the event.
WebsiteFort will not be liable for indirect or consequential loss, loss of profit, revenue, goodwill, anticipated savings, business interruption, loss of data, or losses caused by third-party systems or your failure to maintain appropriate backups.
13. Force majeure
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including outages, cyber-attacks, acts of government, labour disputes, natural events, failures of hosting or telecommunications providers, or third-party platform failures.
14. General
You may not transfer an Agreement without our written consent. We may use suitably qualified subcontractors, while remaining responsible for their work. If any part of these Terms is unenforceable, the remaining provisions continue in force. A failure to enforce a right is not a waiver of that right.
15. Governing law
These Terms and each Agreement are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.
16. Contact
The Training Master, trading as WebsiteFort
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. USA
[email protected]
+1 (646) 787 1317